Magazine articles – Green Magazine Online http://greenmagazineonline.com/ Thu, 25 Nov 2021 05:58:22 +0000 en-US hourly 1 https://wordpress.org/?v=5.8 https://greenmagazineonline.com/wp-content/uploads/2021/10/icon.png Magazine articles – Green Magazine Online http://greenmagazineonline.com/ 32 32 Return to Victory Dollars and Intriguing Magazine Articles Starring Giannis https://greenmagazineonline.com/return-to-victory-dollars-and-intriguing-magazine-articles-starring-giannis/ Tue, 23 Nov 2021 11:15:06 +0000 https://greenmagazineonline.com/return-to-victory-dollars-and-intriguing-magazine-articles-starring-giannis/ November 19, 2021; Milwaukee, Wisconsin, United States; Oklahoma City Thunder forward Aleksej Pokusevski (17) hits Milwaukee Bucks forward Khris Middleton (22) in the second half at the Fiserv Forum. Final Milwaukee Bucks 96, Oklahoma City Thunder 89. Mandatory Credit: Michael McLoone-USA TODAY Sports The Bucks are back to their winning ways, but what about the […]]]>

November 19, 2021; Milwaukee, Wisconsin, United States; Oklahoma City Thunder forward Aleksej Pokusevski (17) hits Milwaukee Bucks forward Khris Middleton (22) in the second half at the Fiserv Forum. Final Milwaukee Bucks 96, Oklahoma City Thunder 89. Mandatory Credit: Michael McLoone-USA TODAY Sports

The Bucks are back to their winning ways, but what about the big back-to-back wins for backups? Podcast host JR Radcliffe and Bucks reporter Jim Owczarski examine Khris Middleton’s return, a winning streak with some trepidation and intriguing stories with Giannis at the center of unusual places: GQ and Rolling Stone. Is there any optimism in Brook Lopez? More: One Quick Buck which made headlines recently and What’s Making Jim Mad.

Download the mp3 file here, listen to the broadcast here or below, or subscribe in the Spotify, Apple podcasts Where Stapler stores.

Musical intro produced by Olivia Reiner and voiced by Michelle Rutkowski. Music during SoundCloud segments, “Pursuit Music Logo”.

JR Radcliffe can be contacted at (262) 361-9141 or jradcliffe@gannett.com. Follow him on Twitter at @JRRadcliffe.

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This article originally appeared on Milwaukee Journal Sentinel: Bucks Podcast: A look back at .500 and some interesting articles from Giannis



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Amazon Now Allows Indians To Read Magazine Articles In Its Shopping App – TechCrunch https://greenmagazineonline.com/amazon-now-allows-indians-to-read-magazine-articles-in-its-shopping-app-techcrunch/ https://greenmagazineonline.com/amazon-now-allows-indians-to-read-magazine-articles-in-its-shopping-app-techcrunch/#respond Fri, 28 May 2021 07:00:00 +0000 https://greenmagazineonline.com/amazon-now-allows-indians-to-read-magazine-articles-in-its-shopping-app-techcrunch/ Amazon, in its ever-growing desire to be a super app in India, is testing a new category to persuade users to spend more time on the shopping service: feature articles. The American e-commerce giant has quietly launched “Featured Articles”On its shopping app and website in India which features feature articles, commentary and analysis on a […]]]>

Amazon, in its ever-growing desire to be a super app in India, is testing a new category to persuade users to spend more time on the shopping service: feature articles.

The American e-commerce giant has quietly launched “Featured Articles”On its shopping app and website in India which features feature articles, commentary and analysis on a wide range of topics including politics, governance, entertainment, sports, business, finance , health, fitness, books and food. The articles come from several major local media and magazines.

Some of these items are “exclusively” available on Amazon, the company says on the website. To boost engagement, Amazon is also sending notifications to certain Kindle users.

Image credits: Himanshu Gupta

The latest addition, which was spotted and shared with TechCrunch by Himanshu Gupta, comes days after Amazon launched a free in-app video streaming service in the South Asian nation.

An Amazon spokesperson confirmed the new feature to TechCrunch, adding, “We remain focused on creating new and engaging experiences for our customers and as part of this effort, we have tested a new service that brings articles on different topics like news, books, business, entertainment, sports and lifestyle among others for the readers.

This is not the first time that Amazon has considered integrating reading material into its purchasing department in India. In 2018, Amazon India started featuring reviews and lists of gadgets, sourced from local media houses.



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Your Favorite Collector’s Magazine Articles of 2020 https://greenmagazineonline.com/your-favorite-collectors-magazine-articles-of-2020/ https://greenmagazineonline.com/your-favorite-collectors-magazine-articles-of-2020/#respond Tue, 22 Dec 2020 08:00:00 +0000 https://greenmagazineonline.com/your-favorite-collectors-magazine-articles-of-2020/ We dug through our online reviews to find the top 10 most popular Collector magazine articles among readers throughout 2020. This year our readers have flocked to articles on how to adapt to the market conditions created by the COVID-19 pandemic and debt compliance challenges outlaw and at convenience expense. When it came to new […]]]>

We dug through our online reviews to find the top 10 most popular Collector magazine articles among readers throughout 2020. This year our readers have flocked to articles on how to adapt to the market conditions created by the COVID-19 pandemic and debt compliance challenges outlaw and at convenience expense. When it came to new ideas for collection strategies, the most popular articles included how to make the most of tax season and what to do when a consumer’s spouse answers the phone.

Enjoy the best stories of the year:

Number 10: “Shape your answer”

Using digital communications and sophisticated training specialists, lenders and their accounts receivable management partners continue to adapt to the needs of consumers as the COVID-19 crisis evolves. By Jeff Bernstein, September 2020.

Number 9: “A change of heart, in writing

How the 3rd Circuit ended a Divided Circuit over disputes under the FDCPA, finding that Section 1592 (a) (3) does not require them to be written. By Laura Dadd, July 2020.

Number 8: “Change direction”

We expected a disruption, but not this one. Here’s how ACA International members adapt to the complexity of our new world and position their businesses for success in the future. By Anne Rosso Mai, June 2020.

Number 7: “The Downside of Convenience Fees”

The fees can offset the administrative costs of debt collection, but they can also expose your business to potential liability. Proceed with caution. By David Anthony and Jonathan Floyd, August 2020.

Number 6: “Mapping the California Consumer Privacy Act”

What you need to know about the CCPA when evaluating your data privacy policies and procedures in the coming months. By Katy Zillmer, April 2020.

Number 5: “Election watch 2020”

It is a strange election year. Here’s what we’re seeing right now. By Patrick Russell, October 2020.

Issue 4: “California Consumer Privacy Law: Who Me?”

How to determine if you need to comply with the CCPA. (Better late than never!) By Anne Rosso Mai, October 2020.

Number 3: “It was about time”

We see new dangers in the collection of illegal debts. Here’s how to minimize your exposure. By Dennis Barton III, April 2020.

Number 2: “Take tax time”

Strategies to help you help consumers pay off their debt during tax season, including script ideas and tech tools. By Tim Dressen, February 2020.

Number 1: “Right-hand contacts: are spouses included?” “

How to proceed when a consumer’s spouse is online. By Angela Czerlanis, February 2020.


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Practical application: listen to long-form news and magazine articles https://greenmagazineonline.com/practical-application-listen-to-long-form-news-and-magazine-articles/ https://greenmagazineonline.com/practical-application-listen-to-long-form-news-and-magazine-articles/#respond Tue, 21 Apr 2020 07:00:00 +0000 https://greenmagazineonline.com/practical-application-listen-to-long-form-news-and-magazine-articles/ Nothing like a pandemic to make you think about how you spend your time. With families locked in for weeks, activities and projects are a welcome and downright necessary distraction. But as the weeks go by, it becomes more and more clear that there are only a limited number of 5,000 piece Monopoly puzzles or […]]]>

Nothing like a pandemic to make you think about how you spend your time. With families locked in for weeks, activities and projects are a welcome and downright necessary distraction.

But as the weeks go by, it becomes more and more clear that there are only a limited number of 5,000 piece Monopoly puzzles or games that we can solve. You’re probably already taking on more productive projects like these 10 Spring Cleaning Tech Tasks.

Why not spend some time learning too? Magazine articles and long articles from your favorite publications are a great place to start. We’ll show you how to listen to them with Audm, effectively turning those stories into podcasts.

Wait, is that like Audible?

You’ve probably heard of Audible. The Amazon-owned platform is synonymous with the audiobook market. It sells and produces audiobooks and even shows that you can listen to with you on just about any device.

Audm is doing something similar but with a whole new form of media. With Audm, owned by The New York Times, you can listen to a narrated version of an article or story, without a physical or web version of the publication.

Both Audible and Audmn are subscription-based and allow you to download content to listen to later on the go.

TECHNICAL ADVICE TO YOUR RECEPTION BOX: Looking for ad-free news, tips and technical advice? Tap or click to sign up for Kim’s digital news email, The Current.

So how does Audmn work?

The Audm app, available for Android and Apple smartphones, gives you access to thousands of stories from dozens of publishers, read by top audiobook narrators. The publications include:

  • The New York Times
  • The New Yorker
  • Atlantic
  • WIRED
  • Rolling stone
  • The New Republic
  • New York magazine
  • BuzzFeed News
  • Vanity Fair

Here’s the catch: it’s a paid subscription. Audm costs $ 8.99 per month for iOS or $ 7.99 per month for Android. You can save money with an annual plan of $ 59.99 ($ ​​5 per month) for either operating system.

Keep in mind, however, that the monthly fee is much lower than what you would pay to subscribe to all of those magazines or media separately. If you’re a news junkie, it might actually save you money.

You can try it out for free for three days, but be sure to cancel if it’s not worth the monthly payment for you. Once your trial period ends, you will be automatically billed for the subscription you have chosen.

How to set up and use Audm with iOS

Whether you’re listening at home or on the go, the app is easy to use. First, use this link to download the app.

Click on Get started, create an account and click on Register. Choose a plan, tap Continue, and follow the steps for iTunes subscription.

Scroll through the articles and tap the play button to immediately start listening to any song, or tap the share icon to share the story on social media or via messages or emails. Select the plus icon to download the article for later listening or play alongside to put it in the queue.

The options at the top of the home screen allow you to filter posts by post or author. Tap Refine to sort the stories by original post date, date added to Audm, narrator, or length, which ranges from 10 minutes to three hours.

To find the articles you’ve saved for later, click Queue at the bottom of the screen and select the story you want to listen to. At any time while listening, you can adjust the narrator’s playback speed, pause the story, rewind or reverse the article in 15 second increments, and set the duration to play all the stories in your queue. waiting, until the end of the current article, or total playing time.

Tap Account to turn on Use cellular data if you’re on a Wi-Fi network, Always use dark mode, or manage your subscription.

How to set up and use Audm with Android

Tap or click here to download for Android.

After installation, launch the app, click Get Started, and follow the steps to subscribe. The Android version is not as robust as the iPhone app. Android users can sort the stories by publisher, narrator, or author.

Other features, including queue, are the same as Apple, except for the account. Here you can enable Use cellular data when Wi-Fi is off and set notifications when disk space is low.

One thing you can’t do is manage your account in the app itself.

To undo or make changes, you need to access your Google Play Store account. Just click on manage.

There you have it, a simple way to listen to all those articles you were intending to read.

Now that you’ve changed your reading game, why not toss up your game show while being stuck at home? Tap or click to learn how to get personalized TV show recommendations with a free streaming app.


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Customer insights play a major role in the growth of subscription boxes – Magazine articles https://greenmagazineonline.com/customer-insights-play-a-major-role-in-the-growth-of-subscription-boxes-magazine-articles/ https://greenmagazineonline.com/customer-insights-play-a-major-role-in-the-growth-of-subscription-boxes-magazine-articles/#respond Mon, 30 Sep 2019 07:00:00 +0000 https://greenmagazineonline.com/customer-insights-play-a-major-role-in-the-growth-of-subscription-boxes-magazine-articles/ From razors and recipe kits to stationery and personal care, the subscription box phenomenon continues to thrive. Its success is based on its focus on the customer experience and the use of technologies that allow it to capitalize on the evolution of consumer behavior. In the UK, Royal Mail estimates that the subscription box industry […]]]>

From razors and recipe kits to stationery and personal care, the subscription box phenomenon continues to thrive. Its success is based on its focus on the customer experience and the use of technologies that allow it to capitalize on the evolution of consumer behavior.

In the UK, Royal Mail estimates that the subscription box industry will be worth £ 1 billion by 2022 and that 27% of UK consumers currently receive at least one box. Cool and style-conscious in many cases, these services are most popular with those under 35. The Royal Mail study shows that more than half of 25-35 year olds subscribe to at least one box service. In the United States, management consulting giant McKinsey estimates that the internet subscription services market, which includes boxes, grew by more than 100% per year over a five-year period through 2018.

Growth shows no sign of stopping, with Royal Mail research showing 40% of UK consumers will join more programs in the future.

What is behind this extension? In part, this is related to changes in the habits of consumers no longer looking for the unexpected on the main street. Yet when they go online, they are faced with a bewildering choice. Consumers realize that they can spend far too much time choosing what to buy and appreciate an expertly “curated” selection. In the UK, millions of consumers have also become accustomed to subscription services through the growth of online grocery shopping.

Consumers want convenience, but on the other hand, they also want pleasant surprises. Whether in the US or UK, subscription box services broadly fall into two categories to meet these overlapping sets of demands. Razor and baby product delivery services are fundamentally about replenishment, while a company like Feefo customer Lifebox, which supplies a monthly box of high-quality natural foods not available elsewhere, is all about discovery. and fun.

CUSTOMER EXPERIENCE REDUCES TURN

High churn rates, however, remain a challenge across the subscription box industry. McKinsey found that four in ten consumers had canceled their subscriptions. More than a third of consumers who sign up for a subscription service terminate in less than three months and more than half terminate within six months. As McKinsey repeatedly points out, consumers will only continue to subscribe if they have a great end-to-end customer experience.

Lifebox is one of the companies at the forefront of the subscription box revolution. It was founded five years ago by Jenny Sleath out of a belief in healthy eating and exercise. General Manager Howard Rawlings says understanding customers is key to providing them with a memorable experience. Discovery is central to the customer experience, with meticulous presentation and reliable delivery.

That’s not to say value lags far behind in customer considerations. The cost of a box is less than the combined MSRP of the same items purchased individually, assuming consumers know where to find them. Customers will often post reviews emphasizing how great value the boxes are.

Rawlings take this: “The customer experience begins when consumers visit our website and continues until they receive the second box. The company knows that its customers regard the receipt of a box as a kind of gift, which is why great attention is paid to the presentation. Layering makes the unwrapping and unwrapping ritual enjoyable and if a box is a gift it will have a ribbon. Attention to detail extends to the way the tissue paper is folded inside and providing a booklet that gives information on the contents and offers recipes.

These finishing touches add to the ‘giving of yourself’ experience and the company goes the extra mile to ensure that receiving a Lifebox is an exciting and special time.

CUSTOMER INSIGHT IS AS ESSENTIAL AS CURATION

Knowing what matters to customers and knowing if the company is delivering on their promise every step of the way makes feedback crucial for Lifebox. Rawlings says, “In its most basic form, what we do is not difficult; we put the products in a box and send them to consumers. What makes us different is the knowledge we have about our consumers’ preferences and how we use that information to keep our boxes fresh and exciting.

Customers are encouraged to post reviews and they are posted for all to see. Rawlings considers them invaluable, saying it makes the customer understand that they are important and that their voice will be listened to. Feedback is essential both in shaping Lifebox’s offerings and in resolving any individual issues or misunderstandings. Second, review analysis highlights broader market trends and responses to products or service aspects. This is where customer feedback helps meet the substantial challenge of reducing churn, any ideas that can help with that are crucial to the growth of the business.

Like many successful subscription box businesses, a big part of Lifebox’s success lies in anticipating trends. Boxes with vegan foods are its biggest seller, but the company is also catering to fitness enthusiasts with high-protein products. Being prepared to offer customers slightly offbeat products is vital.

The crucial decisions on what to put in the boxes are made by a curator who is a nutritionist working closely with international brands so that when a new product is launched, Lifebox already knows it. It is, as Rawlings says, a very important part of the business. The company never repeats the articles in their boxes, so the experience is different every month with entirely new content. This is the specific niche of the company where it sees itself as having particular expertise and significant growth potential.

“Feedback allows us to keep a customer rather than losing them because of a specific misunderstanding, but it’s also important for the brands in our boxes,” says Rawlings. “We can give them information about their products, especially when they are new. This is of particular importance to Lifebox because, as Rawlings says, “We sometimes like to challenge our customers with new or different products, so we’re going to get feedback saying ‘I didn’t like anything that is in the box, but I give you five stars “. If you want to discover new products, you should expect to discover something every now and then that is not to your taste.

Rawlings points out that maintaining the competitiveness and reducing the churn rate in the subscription box industry can be difficult. The contents of the boxes must constantly change without any compromise on quality, and any new successful idea can be adopted by competitors.

This is why it is so important to get customer feedback and extract information from it. “If you don’t know your customers, you’re lost,” he says. “There is a fair amount of anecdotal evidence out there, which is helpful, but you can’t beat your Feefo comments over the past six months and see which direction they are going. ”

For the future, the future of subscription boxes lies in greater personalization. The McKinsey study showed that 28% of subscribers in the United States see personalization as the number one reason to continue to subscribe. This is a difficult problem for any subscription service to solve, but it is an issue where customer feedback will have a very obvious and very effective role to play. Getting real information from the reviews of thousands of real customers will be critical to the development of the subscription box industry.


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Company Spotlight: Luminati – Magazine Articles https://greenmagazineonline.com/company-spotlight-luminati-magazine-articles/ https://greenmagazineonline.com/company-spotlight-luminati-magazine-articles/#respond Mon, 23 Sep 2019 07:00:00 +0000 https://greenmagazineonline.com/company-spotlight-luminati-magazine-articles/ What is your business doing and what is your USP? To stay competitive and relevant, global brands need data, which comes mostly from the internet. Whether it is for the purpose of price comparison or checking the catalogs of other companies, a company must have open and unhindered access to online domains containing this data. […]]]>

What is your business doing and what is your USP?

To stay competitive and relevant, global brands need data, which comes mostly from the internet. Whether it is for the purpose of price comparison or checking the catalogs of other companies, a company must have open and unhindered access to online domains containing this data.

Access to this critical data is not that easy. Most of the time, if Company # 1 tries to collect data on a large scale from Company # 2’s website, Company # 1 will either be blocked or disseminate deceptive content by the n ° 2. If the average consumer visits # 2’s site, they will be able to see it seamlessly. So how can the No.1 company (and many others like it) harness the kind of power consumers hold and access an open and honest internet?

Simple: an IP proxy network (IPPN). Luminati, the largest operator of this service, allows leading retail brands, including Fortune 500 companies, top travel sites, and some of the most well-known names in security and advertising, to seeing the Internet through the eyes of an average audience. consumer.

We harness the power of 35 million IP addresses located around the world. As part of our global IPPN / residential proxy network, these IP addresses belong to 35 million consumers, each of whom has voluntarily agreed, in return for access to ad-free applications. Routing traffic through the IP addresses of global consumers gives our 10,000+ customers a seamless and unlimited view of the Internet – just like the view seen by their own customers.

We are also 100% transparent ourselves: Luminati requires the explicit and clear consent of its network of peers and we impose rigorous compliance procedures on all of our customers.

How do you ship on this USP?

We make sure you never get stuck. A business using our IPPN may choose to view the Internet (or domain) from a specific location, on a specific device, and from a specific service provider.

Company n ° 1 could, for example, check how a Brussels consumer using an Android phone sees the catalog of an e-commerce site, compared to the vision of a Bangkok consumer browsing using his PC. .

A consumer’s IP address is only used by our IPPN when their device is idle and with sufficient battery. However, the breadth of our global network means that brands can choose from millions of specific IP addresses to quickly and easily collect online market information, already available in the public domain.

This market intelligence is priceless: brands need accurate and precise information in real time to make the best business decisions, set competitive prices for their products and services, and ultimately remain successful and competitive themselves. .

How would you describe your vision?

As the inventor of IPPN and a pioneer in the field, Luminati has been committed since its inception to the transparency of the Web for the benefit of all its customers and all its customers (consumers) around the world.

Today, we continue to innovate and develop the kind of cutting-edge technology needed to keep the Internet open and transparent. We allow each of our many and varied clients (from global companies to small start-ups) to see the Internet through the eyes of real consumers (where and as these companies choose), lifting the veil of the Internet that exists today.

How are you using emerging technologies to support growth?

Luminati’s IPPN offers retailers one of the only ways to manage the ever-changing, data-heavy internet space. Staying competitive depends on intelligence gathering, and with the scale of information on the Internet skyrocketing, next-generation IPPN technology is crucial. We’re investing a lot to make sure that our infrastructure can be easily integrated with retailers’ existing systems, which means these companies can start gathering market intelligence as quickly as possible and start making more accurate business decisions.

We also design proprietary technology specifically for online retailers, allowing them to collect market information on a large scale with almost no need to understand and do the coding themselves. Not all of our clients are data scientists and technology experts, so our technology does all the work for them and allows them to focus on their own core business.

What do you think are the challenges retailers and suppliers will face in the years to come? How are you prepared to meet these challenges?

Data is an opportunity, but also a major challenge. Businesses need to be able to sift through the huge amounts of irrelevant and inaccurate information online, and extract only the most valuable and relevant to their business.

Many retailers are already using sophisticated algorithms for automated product pricing, for example, which means competitors have to be just as quick and dynamic to access this information. There is therefore a huge need for real-time, accurate and large-scale intelligence gathering.

We are always looking to the future, which is why our current goal is to meet both the need for extreme precision and the need for speed. We strive to optimize the speed at which each brand is able to access data at scale. Our expanding global network and dozens of daily software updates are testament to our work in meeting this huge demand.

With years of industry experience, a rapidly developing network, and innovators continually working behind the scenes, Luminati is in a unique position to forecast market trends and ensure that each of our clients can collect quickly. and quickly competitive and accurate market information.

Luminati in brief

Founded: 2014
Headquarters: Netanya, Israel
Customers: 10,000

Employees: 120

Website: luminati.io

This Company Spotlight was produced by InternetRetailing and sponsored by Luminati. Funding articles in this way allows us to explore topics and present relevant services and information that we think our readers will find interesting.


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Case Study: Timberland: A Warehouse Serving Europe – Magazine Articles https://greenmagazineonline.com/case-study-timberland-a-warehouse-serving-europe-magazine-articles/ https://greenmagazineonline.com/case-study-timberland-a-warehouse-serving-europe-magazine-articles/#respond Thu, 01 Aug 2019 07:00:00 +0000 https://greenmagazineonline.com/case-study-timberland-a-warehouse-serving-europe-magazine-articles/ The European operation of shoe and clothing retailer Timberland expanded its logistics by expanding and upgrading a distribution center in Almelo, near Rotterdam, the Netherlands. The most recent upgrade took place in 2018, which increased the floor space by a third, from 39,000 m² to 52,000 m², in order to give the company leeway for […]]]>

The European operation of shoe and clothing retailer Timberland expanded its logistics by expanding and upgrading a distribution center in Almelo, near Rotterdam, the Netherlands.

The most recent upgrade took place in 2018, which increased the floor space by a third, from 39,000 m² to 52,000 m², in order to give the company leeway for expected future growth. At the same time, several high-tech integrated order picking systems were deployed on the modern low-energy facility.

Almelo’s project was a partnership with Total Logistics, now part of Accenture, and saw the duo gradually adopt and introduce new systems, including an improved order picking system, a replacement horizontal transport system ( in other words, conveyor belts) to move the boxes. around the warehouse, increased racking storage, new narrow aisle trucks as well as an improved demand system with five replenishment stations and warehouse robotics serving 13 operator-managed order picking stations.

Timberland DC runs on warehouse management software called PKMS from supply chain specialist Manhattan Associates. It is integrated to provide a real-time view of perpetual inventory across all of the company’s fulfillment sites, including in-transit, on-order, and third-party or fulfilled inventory.

This latest phase of logistics systems development follows on from Timberland’s work at the start of the decade on internationalizing its e-commerce offering across Europe and improving the online customer experience.

It has now been eight years since the company was acquired by the American company VF Corporation and its European headquarters moved from the United Kingdom to Switzerland. This acquisition ushered in a period of virtually uninterrupted transformation for Timberland, including significant IT changes to remove existing systems and enable European-wide e-commerce capability that encompasses language and currency options and much more. .

Today, many of Timberland’s systems run on third-party managed cloud platforms such as Salesforce Commerce Cloud, which has made the business more scalable and responsive – and prompted the logistics overhaul in the industry. aim to meet the demand driven by the company’s enhanced omnichannel. offer.


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Case Study: AO.com: A Distribution That Delivers – Magazine Articles https://greenmagazineonline.com/case-study-ao-com-a-distribution-that-delivers-magazine-articles/ https://greenmagazineonline.com/case-study-ao-com-a-distribution-that-delivers-magazine-articles/#respond Thu, 01 Aug 2019 07:00:00 +0000 https://greenmagazineonline.com/case-study-ao-com-a-distribution-that-delivers-magazine-articles/ White goods and tech retailer AO.com has logistics at the center of its business: its delivery capability is designed not only for its own operations, but for third parties as well. For more than 20 years, it has offered two-person delivery as a service, using its fleet of trucks, white vans and vehicles of 7.5 […]]]>

White goods and tech retailer AO.com has logistics at the center of its business: its delivery capability is designed not only for its own operations, but for third parties as well.

For more than 20 years, it has offered two-person delivery as a service, using its fleet of trucks, white vans and vehicles of 7.5 tons and 3.5 tons in AO.com colors, all marked with its 3PL Expert Logistics operation.

Deliveries are made 362 days a year, with a promise to AO’s own customers of next day delivery, 7am to 7pm in 95% of UK postcodes. Customers choose the time slot when ordering.

AO.com operates a hub-and-spoke model, with two National Distribution Centers (NDCs) in Crewe holding inventory for all UK operations. From there, orders are trucked to 19 secondary storage depots across the UK from Dundee in Scotland to Exeter in the southwest.

No inventory is kept in depots – known as outdoor bases – as they function as locations to move customers’ orders to their last mile delivery vehicles.

In fact, the items don’t even touch the ground between the NDC and the customer’s home, as the company uses trailers with movable floors, walls, and ceilings, which means items can move from truck to vehicle. of the last mile. The fleet also makes return trips so that vehicles do not return empty to an NDC.

A total of 5,500 SKUs are held for next day delivery. Many products sold by AO are susceptible to damage, so most of the picking and packaging processes are manual. Toyota narrow aisle trucks are used between racks to ensure every item is accessible.

The company does not intend to outsource the last mile of the operation, preferring to retain responsibility for the entire customer journey. But some small packages are currently being delivered by DPD and in April of this year (2019) it entered into direct delivery agreements with logistics specialist BluJay, in order to expand its supply chain operations and support the delivery of its vast and growing range of products.

AO.com’s Expert Logistics business has delivered customer orders for white goods manufacturers including Hoover and Electrolux for many years, but recently signed its first contract to deliver customer orders for the furniture maker. The Cotswold Company.

Operating its own warehouse management system and having computer programmers based in Crewe means that AO.com can constantly push its proposition and easily integrate into third-party systems. The retailer also operates in Germany, and the star model operating in the UK is reproduced there.


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Case study: Decathlon: getting smart with RFID tags – Magazine Articles https://greenmagazineonline.com/case-study-decathlon-getting-smart-with-rfid-tags-magazine-articles/ https://greenmagazineonline.com/case-study-decathlon-getting-smart-with-rfid-tags-magazine-articles/#respond Thu, 01 Aug 2019 07:00:00 +0000 https://greenmagazineonline.com/case-study-decathlon-getting-smart-with-rfid-tags-magazine-articles/ Decathlon is a French sporting goods retailer with 1,500 stores and an omnichannel development in sight. It has a strong story to tell in operations and logistics, and RFID tagging features high on its agenda. It has been nearly three years since the retailer expanded its already established RFID program, incorporating tags into all of […]]]>

Decathlon is a French sporting goods retailer with 1,500 stores and an omnichannel development in sight. It has a strong story to tell in operations and logistics, and RFID tagging features high on its agenda.

It has been nearly three years since the retailer expanded its already established RFID program, incorporating tags into all of its products to manage inventory and secure merchandise.

This is part of a procurement program that he has been implementing for more than five years now, in partnership with SML Group. It aims to ensure that Decathlon’s supplier network adopts all RFID stickers and tags, which are sewn into garments during manufacture.

Each RFID item is assigned an individual Electronic Product Code (EPC) number to match the unique part number of the product. The resulting item-level tracking improved inventory management and ensured better merchandise availability, while reducing stockouts and improving customer service.

Embisphere manages Decathlon’s RFID program. In addition to inventory management, RFID tags are linked to electronic item surveillance security tags on high value items.

This year, Decathlon announced plans for a “scan and go” service in its stores in the Netherlands, in response to changing customer behavior. The service will allow customers to scan and pay for items on their smartphones, disabling the RFID tag so they can go out without queuing or waiting at the checkout.

Decathlon collaborated with MishiPay on the rollout, which started in its stores in Rotterdam and Eindhoven. The idea is to take advantage of the fact that almost all shoppers use their phones in stores, which means the technology is already available.

Decathlon CTO Sybe De Graaf said: “We are always looking for new ways to improve our customers’ experience and remove friction from their in-store journey. MishiPay’s mobile self-checkout was implemented very quickly and is easily scalable.

Retailers who use RFID tags – radio frequency identification – can expect their sales to increase, suggests a recent study, which analyzed tag usage by 10 retailers and found sales increases of up to ‘to 5.5%. The study was led by Adrian Beck at the University of Leicester and involved leading retailers and brands including Adidas, C&A, Decathlon and Tesco.

Professor Beck combined face-to-face interviews with quantitative data on the company’s performance. The report found that all of the companies surveyed saw a positive ROI on the use of RFID, and in particular that all benefited from increased sales due to the increased availability of inventory resulting from the use of RFID. RFID.


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InternetRetailing Expo – InternetRetailing Magazine May 2019 – Magazine articles https://greenmagazineonline.com/internetretailing-expo-internetretailing-magazine-may-2019-magazine-articles/ https://greenmagazineonline.com/internetretailing-expo-internetretailing-magazine-may-2019-magazine-articles/#respond Tue, 11 Jun 2019 07:00:00 +0000 https://greenmagazineonline.com/internetretailing-expo-internetretailing-magazine-may-2019-magazine-articles/ On April 3-4, retailers and suppliers to the e-commerce and omnichannel industry gathered at the NEC for the annual InternetRetailing Expo. During the two days, 300 exhibitors and 100 speakers shared their knowledge and exchanged on the exhibition floor and during the conference sessions. Among the exhibitors was Lil Packaging, which presented its range of […]]]>

On April 3-4, retailers and suppliers to the e-commerce and omnichannel industry gathered at the NEC for the annual InternetRetailing Expo. During the two days, 300 exhibitors and 100 speakers shared their knowledge and exchanged on the exhibition floor and during the conference sessions.

Among the exhibitors was Lil Packaging, which presented its range of environmentally friendly packaging. The company’s vision is to be the world’s most ethical e-commerce packaging supplier as it tries to remove plastic from e-commerce packaging entirely – and it hopes more will follow.

Another pioneering exhibitor was OrderWise. The company is developing robots that will work in a warehouse and transport mobile racks to preparers. Think of short, rectangular robots that lift shelves from below rather than a gym C-3PO.

The company claims that the typical ROI for its robotic goods-to-person solution is 1 to 2 years. Hardware brand A Perry is slated to go live with 15 robots and 450 pods – as the shelving is called – in August.

Robots were also the subject of a presentation by Jason Perry, e-commerce strategy & deployment manager, food digital, Co-op.

The convenience retailer was talking about the company’s use of Starship Technologies robots for last mile deliveries. He explained to delegates how Co-op has made more than 15,000 deliveries to customers using the autonomous robots since a trial began in April 2018.

“We’ve seen a 4.5x increase in weekly orders since launch,” said Perry “and it’s growing steadily”. Of the nine thousand households in the store’s delivery area, around 80% have downloaded the app and 40% of them have placed an order.

Co-op recently extended the trial to a second store and launched its own online grocery service that delivers products by e-bike to customers in London.

MOBILE INNOVATION

With 90% of its mobile orders collected in-store, building retailer Screwfix needs to make sure it offers its busy business customers a good experience on mobile and at every point of contact.

Orders can be picked up within a minute of being placed, as stock is held in a warehouse behind each of its stores – or trade counters as the company calls them. Click and collect is an important part of the retailer’s business with 80% of all online orders collected. Last year online sales were worth £ 500million.

Sue Harries, chief digital officer at Screwfix, explained to delegates that location and stock level data is returned when a person searches for a product on Google.

For example, they can see that a store 1.1 miles from their home has 15 of this product in stock and click the link and go straight to the right place on the Screwfix site. They then receive an SMS when the order has been taken from the 11,000 references in the store, she explained.

The Screwfix app allows customers to keep an electronic version of their receipts in one place, which is important for business customers working on different jobs.

The app also allows push notifications so that when a customer walks near a store, they receive a message about all the items they have in their online cart, regardless of the channel used to place them there. .

The cart is converted to a QR that can be scanned at the checkout in store rather than the customer or a salesperson having to search for the items or order numbers.

She shared three approaches that worked for Screwfix:

  1. “Don’t use technology for technology – start with the customer problem you’re trying to solve.” In Screwfix’s case, the company wanted to give customers time – by making a prompt payment – and the certainty of knowing that the items they want to buy are in stock and can be reserved.
  2. “Give the customer control of their journey. One way to do this is to keep communications open so the customer knows what’s going on with their order and feels in control every step of the way.
  3. There are so many different ways to place an order. “It’s a very complex environment that we currently operate in, but our customers don’t really care about its complexity. All the customer will remember is how the experience makes them feel about the brand.

WORLD CLASS MERCHANDISING

Jonas Hessler, former Global Digital Head of Web and Ecommerce at Ikea, shared the stage with Apptus to explain to delegates how Ikea embraced AI-powered online merchandising to help customers find what they were looking for. in line.

In addition to increasing search conversion, the retailer also tested automated merchandising and found that it resulted in a 75% reduction in merchant workload since they previously spent 85% of their time working with merchants. product listing pages.

“We’re not looking for cost reduction, we want to automate tasks so you can focus on value-added activities,” so the solution was sold to the merchandising team.

A 2-4% increase in sales was achieved by automating merchandising, he told delegates.

The introduction of personalized product recommendations as the next step in the rollout resulted in a 7% increase in sales “in some markets,” he added. And a better customer experience.

Hessler shared three things that led to his success, one related to business, one technology, and a personal professional life.

  • Business: innovate more when you don’t need it, because during times of success you have both funding and time;
  • Technology: Know what you want to achieve and find a supplier that offers a world class experience;
  • Personal: It’s easy to work in a routine but it’s the opposite of innovation. He asked the audience to think about the last time they did something for the first time.

AI was discussed in more detail by Matthew Kelleher of RedEye, in a presentation on how AI and predictive analytics, in addition to a good data set, can increase customer lifetime value.

By working with building dealer Travis Perkins, the company was able to reduce the customer churn rate and increase the number of VIP customers – those who frequently spend high spending – from 3.2% of customers in January 2018 to 5, 8% in August. Spending per customer also increased during this period.

Taking Hessler’s message to do something for the first time, if you missed this year’s InternetRetailing Expo and never been there before, put it in your planner for the first time in 2020. L The IR Towers team looks forward to seeing you there – and until October


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